Our customers privacy is something that we take very seriously. Our policy outlines our obligations and commitment to our customers. This Privacy Policy is fully compliant with the Australian Privacy Principles and the Australian Privacy Act.

PERSONAL INFORMATION COLLECTED:

We only use the information that you provide to us. We will never share, sell or trade any customers details that we receive, with any third party or media company that is representing us.

SECURITY:

Your details are stored securely with us. We protect this by 

Not allowing any third party or media company that is representing us access to our mailing lists or database. Maintaining our technology to ensure that your details are held securely

IF YOU PLACE AN ORDER WITH US:

We will collect your name , address and email address. Your email is automatically added to receive our newsletter. These details will be used to notify you about specials, promotions, new products, news and events. Removing yourself from this list is easy, just click the ‘unsubscribe’ link at the bottom of any of our emails. Your email may also be used to contact you in the event of an abandoned shopping cart on our website.

IF YOU CHOOSE TO PAY ONLINE:

If you choose to pay online for your order using your credit card, your details are not viewed by us or any person except you at any time during the transaction. Your credit card details are not retained in our system at any stage.

COLLECTION OF SITE DATA:

General site data is collected by us for improvements and maintenance. This shows us which pages and products are viewed, how often and what device has been used for viewing. This really helps us understand what our customers are interested in and shows us what parts of our website are difficult to navigate.

COOKIES:

At Eden Spa and Beauty you have the choice whether to allows cookies through your web browser. Traffic log cookies are used by us to identify traffic flow to pages, which enables us to tailor our website to our customers needs.

We use the following:

Google Analytics: This allows us to see information on website activities including pages visited and time spent on our website.

Google Adwords: This allows us to make better use of a paid search budget.

COMPLAINTS ABOUT PRIVACY BREACHES:

If you believe that we have breached your privacy or Australian Privacy Principles please contact us directly.